Ukrainian Airlines

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Baggage information

Checked Baggage
The maximum checked single baggage must no exceed 32 kg.
When the baggage is checked for the journey that involves UIA and another carrier, the baggage allowance policy of the first international operated carrier usually will apply. But UIA will accept checked baggage according to the baggage allowance shown at the ticket. For information the passenger shall contact his travel agent or first international operating carrier.

Free baggage allowance
The maximum total weight of checked baggage, except to/from Canada/USA, US Territories is as follows:
Business class - 40 kg. (80 lb.)
Economy class -  20 kg. (44 lb.)
Infants under 2 years not entitled to a seat -  One piece of baggage, not exceeding the weight of 10 kg.( 22 lb.) plus 1 checked or carry on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin.
Incapacitated passengers -  Incapacitated passengers may carry free of charge one wheelchair (irrespective of its type, weight and size) and/or other assisting devices they are dependent upon.

The maximum checked baggage allowance (Piece concept) is applied to/from Canada, USA/US Territories:
First/Business class - 2 pieces of baggage,outside linear dimensions of each bag does not exceed 158 cm. (62 inches), and  the weight of each bag does not exceed 32 kg. (70 lb.).
Economy class -  1 piece, outside liner dimensions does not exceed 158 cm. (62 inches) and the weight of this bag does not exceed 23 kg. (50 lb.)
Infants under 2 years not entitled to a seat - One piece of baggage, not exceeding the weight of 10 kg. (22 lb.) and the maximum combined dimensions (length+ width+ height) of 115 cm. (45 inches), plus 1 checked or carry on fully collapsible stroller/pushchair or infants carrying basket or infants car seat, which may be carried in the passenger cabin.
Incapacitated passengers -  Incapacitated passengers may carry free of charge one wheelchair (irrespective of its type, weight and size) and/or other assisting devices they are dependent upon.

Some items, regardless of their actual dimensions which may be considered a piece of baggage at 158 cm. (62 inches):
- one sleeping bag or bedroll;
- one rucksack/knapsack/back pack;
- one pair of snow skis with one pair of ski poles and one pair of ski boots or one snowboard and boots;
- one golf bag containing golf clubs and one pair of golf shoes;
- one duffel-type bag;
- one suitably packed bicycle (single seat touring or racing bicycle, non motorized) provided that the handlebars are fixed sideways and the pedals are removed;
- one portable musical instrument not exceeding 100 cm. (39 inches) in length.

From 01.02.2010 UIA the new piece concept charges apply for baggage checked trough to transatlantic flights to/from Canada, USA/US Territories:
Max. weight and outside linear dimensions - 32kg./158сm.
First/ Business class - 2PC/32kg./
Economy class - 1PC/1PC/ 23kg/ 158cm.
Fee for a single ticket/ First/ Business class - 1EXB - 200USD 1EXB - 200USD
Economy class - 2nd PC – 50USD, 1EXB - 200USD, 23-32kg – 100USD, >158cm – 450USD
 
1. The fee for a second piece applies only to tickets purchased per 01.02.2010.
2. Where a number of fees apply for a piece of baggage, all of the relevant rates must be added together.

Carry-on baggage
Business Class passengers, Panorama Club members (Premium / Classic) regardless the class of travel:
One piece of carry-on baggage: 55 x 40 x 20 cm / 22 x 16 x 8 in
Weight: not exceeding 10 kg
Economy Class passengers:
One piece of carry-on baggage: 55 x 40 x 20 cm / 22 x 16 x 8 in.
Weight: not exceeding 7 kg
Articles in excess of the free carry-on may include:
- 1 ladies hand bag; a reasonable amount of reading material;1 umbrella or walking stick;
- 1 overcoat; 1 small camera or binoculars;1 portable PC; infant’s food;
- 1 pair of crutches;1 infants carrying basket;
* 1 infants collapsible stroller/pushchair or car seat (is carried in hold as checked baggage, if applicable can be delivered at the aircraft),
* 1 collapsible wheelchair (is carried in hold as checked baggage, if applicable can be delivered at the aircraft)

If checked-in, these items (except infants carrying basket, infants collapsible stroller/pushchair or car seat and collapsible wheelchair) become part of the checked baggage and do not qualify for free transportation if they cause excess weight of the checked baggage.
Dangerous goods

Children information

Travelling with Infants

Can one adult travel with two infants?
One adult passenger can travel with up to two infants. The fare charged for the first infant will be the infant fare whilst the fare charged for the second infant accompanying the same adult will be the child fare. A confirmed seat will be required for at least one of these infants.

Do I need to reserve a seat for my infant?
An infant is a child who has not yet reached its 2nd birthday when travel commences. The date of departure determines the fare. The infant is not entitled to a separate passenger seat. Infants are carried sitting on adult’s hands.
Maximum 1 infant per accompanied adult over 16 years of age paying applicable special fare for infant not occupying individual seat is allowed (10% of adult fare).

The maximum number of infants allowed per seat block on board the aircraft is decided by the number of oxygen masks (1 mask per seat block).

What infant amenities are available on the aircraft ?
Car–type infant seats can not be used on UIA flights for carriage of infants. Aircraft baby baskets are not available on UIA flights. The use of personal baby baskets is not allowed during the flight.
Baby strollers may be taken up to the aircraft entrance (on passenger’s will).
In this case baby strollers will be labeled at check-in and stowed in hold, using “Delivery at aircraft” procedure, where possible.
Strollers must be returned to the passenger when disembarking, i.e. at the aircraft stairs or at the loading bridge (Attention! This service is not available in airport Gatwick (London Great Britain!)).
Transportation of baby strollers is free of charge.

Child between the age of 2 and 12 is:
- Paying the applicable child fare.
- Holding a regular passenger ticket.
- Occupying an individual passenger seat.

Pets

Ukraine Intl Airlines Pet policy
If you are going to travel with your pet you should inform UIA about it by advanced. Transportation of animals is subject to governmental regulations concerning import, export and transit of live animals.
UIA  transport live animals either in cabin or in hold as:
- small domestic animals such as dogs, cats, and singing birds
- other small warm-blooded animals, such as guinea pigs, hamsters and rabbits
- service animals, such as seeing-eye and hearing dog transported in the passenger cabin.
The passenger must provide all necessary documents, such as:
export, import or transit permits
health and vaccination certificates, etc.
UIA cannot be held responsible if an animal is refused entry into or transit through a country.
Transportation of animal is allowed provided the passenger assumes full responsibility for animal.

Pets in cabin
Pets that meet the following qualifications can travel in the passenger cabin:
- The pet must be clean and healthy, be kept in soft-sided leak- and smell-proof container (the soft bags and baskets designed for transportation of small dogs and cats in cabin are acceptable).
- Maximum weight of the animal, including the container: 5 kg.
- Size of container: The total sum of the 3 dimensions may not exceed 115 cm.
- Container must be held by the passenger or fit under the seat in front. It may not be placed on the seat.

Only one container per passenger is allowed. However, 2 or more animals are allowed in the same container if they are familiar with each other, provided they do not exceed the maximum weight of 5 kg., including the container.
Service animals are accepted free of charge and the weight and size is not restricted. The dog must be harnessed and muzzled. The carriage of service animals shall be previously agreed with UIA.
The documents confirmed that the assistance dog is trained for accompanying of passenger who is dependent upon it, must be shown on request of UIA representative.
Transportation of pets in cabin (excepting service animals) is always subject to payment of excess baggage charges.

Pets in hold
Domestic animals of unusual size or wild animals must be transported as cargo. Animals must be accompanied by adult passengers when previously agreed with UIA. Animal exceeding maximum weight (including container) 32 kg (70 lb) shall be carried as cargo.
The animals must be clean and healthy. Animal containers must be:
- large enough that the animal can stand upright, turn and lie down in a natural manner
- clean, leak- escape- and claw-proof
- fit for transportation and handling (feeding, watering, cleaning)
- adequately ventilated on at least 3 sides

Hand-made containers are not acceptable for transportation of animals in hold.
As a principle, a maximum of two animals of comparable size up to 14 kg each that are used to cohabitation may be shipped in the same container. Animals over that weight must travel individually.
Passenger must provide enough food and water for whole flight.