Japan Airlines

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Baggage information

Carry-On Allowance: 1 Bag + 1 Personal Item
Each passenger is allowed to carry on one bag and one personal item such as a purse or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
- Maximum Dimensions of Carry-on Luggage: 22in x 16in x 10in/55cm x 40cm x 25cm
- Maximum Weight of Carry-on Luggage: 22 lb/10 kg

REMINDER: Bulkhead seats do not have underseat storage during take-off and landing.

Checked Baggage Allowance: 2 Pieces
Each passenger is allowed two checked bags as long as each bag adheres to the below requirements:
Flights to and from USA (including Guam), Canada, Mexico or Brazil:
- First and Executive Classes: Each piece cannot exceed 62 linear inches/158 cm (length + width + height) or 70 lb/32 kg.
- Premium Economy and Economy Classes: Each piece cannot exceed 62 linear inches/158 cm (length + width + height) or 50 lb/23 kg. Also, the sum of the linear dimensions of two pieces must not exceed 107 in/273 cm.
 - Infants flying on an infant fare: Each passenger is limited to one piece of checked baggage with a total linear dimension less than 45in/ 115 cm and one additional item consisting of any of the following: folding infant stroller, portable infant rocking cradle, or car seat.

Flights to and from Brazil:
- First and Executive Classes: Each piece cannot exceed 62 linear inches/158 cm (length + width + height) or 70 lb/32 kg.
 - Premium Economy and Economy Classes: Each piece cannot exceed 62 linear inches/158 cm (length + width + height) or 70 lb/32 kg. Also, the sum of the linear dimensions of two pieces must not exceed 107 in/273 cm.
 - Infants flying on an infant fare: Each passenger is limited to one piece of checked baggage with a total linear dimension less than 45in/ 115 cm and one additional item consisting of any of the following: folding infant stroller, portable infant rocking cradle, or car seat.

Flights to and from places other than USA (including Guam), Canada, Mexico or Brazil:
- First class: Checked baggage whose sum weight does not exceed 40 kg.
- Executive class: Checked baggage whose sum weight does not exceed 30 kg.
- Economy class: Checked baggage whose sum weight does not exceed 20 kg.
- Infants flying on an infant fare: Checked baggage whose sum weight does not exceed 22 lbs/ 10 kg, and one additional item consisting of any of the following: folding infant stroller, portable infant rocking cradle, or car seat.

Excess Baggage Fees
Flights to and from USA (including Guam), Canada, Mexico or Brazil:
A single excess baggage charge applies to each piece of checked baggage that exceeds the free baggage allowance.For economy and Premium Economy passengers (excluding flights to/from Brazil), if each piece exceeds 50 lbs/23 kg but is not more than 70 lb/32 kg, an extra charge of PY5,000 or $50 USD per piece applies.

- Guam: 8,300 yen
- Honolulu, Kona: 16,200 yen
- Vancouver, San Francisco, Los Angeles: 19,800 yen
- Chicago, New York, Mexico City: 22,000 yen
- Sao Paulo: 34,800 yen

Fees in yen, see XE.com for currency conversion rates.

Flights to and from places other than USA (including Guam), Canada, Mexico or Brazil:
Checked baggage weighing in excess of the free baggage allowance will be charged at a rate per kilogram equivalent to 1.5% of the highest normal direct adult one-way economy class fare in effect on the date of issuance of an excess baggage ticket. (If there are two types of normal fares for Japan departure, the higher fare will apply.) For example, assuming normal economy class fare (adult one-way) between Tokyo and London is 513,000 yen, and excess baggage weight of 10 kg:

1. 513,000 yen x 1.5% = 7,695 yen
2. Excess baggage charge of 7,695 yen per kilogram
3. 7,695 yen x 10kg = 76,950 yen

The excess baggage charge in the above example is 77,000 yen (rounded up to nearest hundred yen).

Children information

Do I need to reserve a seat for my infant?
Children up to 2 years old (24 months), are not required to have their own seat. You must, however, inform Japan Airlines that you will be traveling with an infant on your lap. Only one lap child is allowed per adult. If one adult is traveling with more than one infant under 2 years of age, a seat will have to be purchased for each additional infant. You can also choose to purchase a seat for your infant as long as you have the proper child restraint device.

Will I pay for my infant to travel?
Yes, a child up to 2 years old (24 months) is usually charged 10% of an adult fare plus taxes, even if the infant will be on the lap of another passenger for the flight.

What if my child turns 2 on the trip; will I have to buy a ticket for the return flight?
Yes, a ticket will have to be purchased for any flight on which the infant will be over 2 years old.

On Board Amenities for children
Japan Airlines offers these standard infant amenities on all their aircraft:

* Bassinette infant cribs
* Disposable diapers
* Changing stand
* Baby meals
* Child meals

Other infant amenities vary by aircraft. When you're on the airplane page, look for the Infant Amenity Icon. If it is present, clicking on it will tell you what infant services are available on that airplane. If you do not see it, infant amenities are not offered on that aircraft. You can always contact Japan Airlines for more information

Pets

Traveling with Pets

You should make a reservation for you and your pet at the same time.

- Advanced reservation is required to ensure that space is available in the aircraft cargo compartment.
- Dogs and cats must be over the age of 8 weeks to travel.
- Pets must be in good health, not predisposed to cause harm to other animals, humans, or objects, and should not have an offensive odor. Pregnant pets will not be accepted.
- French Bulldogs and Bulldogs are not accepted on any of its international and domestic flights, because the are very susceptible to changes in temperature, humidity, light, pressure, and sound.
- Japan Airlines does not sell kennel, that is why the passengers must provide a kennel which meet the following conditions:
     a. Large enough to allow freedom of movement to stand, lie down and turn down
     b. Containers must be made of a solid material (plastic, metal, wood, etc.), with ample ventilation openings covered by weld mesh and a leak-proof bottom.
     c. Containers made entirely of welded mesh or wire mesh are not suitable for air transport.
     d. lockable
- The passenger is responsible for confirming and preparing all import/export documentation required for travel and making arrangements with the appropriate quarantine offices.  Valid import/export documentation must be presented in its entirety at the JAL check-in counter on the day of travel.
- Additional restrictions may apply to pet travel depending on the flight itinerary booked.
- For itineraries that include flight  operated by other air carriers, it will be the responsibility of the passenger to confirm arrangements for their pet with each respective carrier. Please note that under certain circumstances, Japan Airlines cannot accept the transfer of pets from other airlines.


Pets in the cabin
Guide dogs are allowed to accompany their owner in the passenger cabin. Advanced reservations are required for the service animal. For details, please contact a Japan Airlines representative.
Passengers traveling with Certified Service Animals must also confirm and prepare any import/export documentation required for travel. Japan Airlines recommends that passengers contact the appropriate government offices in advance.

Pets in cargo compartment
Pets are placed in the cargo compartment of the aircraft. During the flight, the temperature your pet experiences in the bulk cargo compartment may vary depending on the outside temperature and the exact location of the pet crate. However, the air is well circulated and the temperature in the cargo hold is maintained. JAL also wraps crates with air cushion rolls, while allowing for ventilation, and takes other measures to ensure a safe in-flight environment for your pet.