Hawaiian Airlines

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Baggage information

Carry-On Allowance: 1 Bag + 1 Personal Item
Each passenger is allowed to carry on one bag and one personal item such as a purse or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
- Maximum Dimensions of Carry-on Luggage: 45 linear in/114 cm (length + width + height)
- Maximum Weight of Carry-on Luggage: 25 lb/11 kg
REMINDER: Bulkhead seats do not have underseat storage during take-off and landing. Read Bulkheads Explained

Free Baggage Allowance for Travel Between the Continental U.S. and Hawaii
-  Maximum Dimensions of each bag: 62 linear inches/157 cm (length + width + height)
-  Maximum Weight of each bag: 50 lb/23 kg

For tickets issued on/after January 21, 2010: Checked baggage fees paid at the airport will be $25 for first checked bag and $35 for a second checked bag. Customers pre-paying for bags at check-in, on HawaiianAirlines.com will pay $23 for the first checked bag and $32 for the second checked bag.
For tickets issued prior to January 21, 2010: Checked bag fees paid at the airport will be $20 each way and the second checked bag fee is $30 each way. Pre-paying bags at check-in on HawaiianAirlines.com will pay $15 for the first checked bag and $25 for the second checked bag.
For tickets issued prior to August 4, 2009: The first checked bag fee is $15 each way and the second checked bag fee is $25 each way.
For interisland itineraries: Effective for tickets purchased on/after September 14, 2009 for travel commencing on/after September 14, 2009, the first checked bag fee will be $10. There is a $17 fee each way for a second checked bag. The first checked bag is free for tickets purchased prior to September 14, 2009.
Free Baggage Allowance for Travel Within Hawaii
- Maximum Dimensions of each bag: 62 linear inches/157 cm (length + width + height)
- Maximum Weight of each bag: 50 lb/23 kg


Excess Baggage Fees
For travel between points within the State of Hawaii, for tickets issued on/before September 13, 2009:
First checked Bag - Free of Charge
Second bag - $17.00 per piece
Third or any additional $25.00

For travel between points within the State of Hawaii, for tickets issued on/after September 14, 2009 with travel on/after September 14, 2009:
First Checked Bag - $10.00 per piece (Each way)
Second bag - $17.00 per piece (Each way)
Third or any additional $25.00 per piece (Each way)

For travel within the Continental USA or between the Continental USA and Hawaii, for tickets issued prior to August 4, 2009:
First Checked Bag - $15.00 per piece
Second bag -  $25.00 per piece
Third–Sixth (per piece) $100.00

For travel within the Continental USA or between the Continental USA and Hawaii, for tickets issued on/after August 4, 2009 and on/before January 20, 2010:
Checked Bag Per Piece Charge (Each way)
for online check-in Per Piece Charge (Each way)
For kiosk or airport counter check-in
First $15.00 $20.00
Second $25.00 $30.00

 For travel within the Continental USA or between the Continental USA and Hawaii, for tickets issued on/after January 21, 2010:
Checked Bag Per Piece Charge (Each way)
for online check-in Per Piece Charge (Each way)
For kiosk or airport counter check-in
First $23.00 $25.00
Second $32.00 $35.00

NOTE: BAGGAGE FEES ARE NON-REFUNDABLE WHETHER CHECKED-IN ONLINE, VIA KIOSK, OR AT AIRPORT TICKET COUNTERS.

Children information

Car Seats
A seat must be purchased for infants traveling in a child restraint seat. Infants traveling as a lap child (sharing seat with an adult) may bring a child restraint seat on board if: 1) there is an empty seat available for the infant and 2) the car seat bears the following two required labels:
1. This restraint system conforms to all applicable federal motor vehicle safety conditions.
2. This restraint is certified for use in motor vehicles and aircraft. (in red lettering) (NOTE: Labels that indicate U.S. or Foreign Government approval or show the seat was manufactured under the standards of the United Nations are also valid.)
Any other child booster seats and other types of child restraints may not be used during take-off, landing, and surface movements regardless of what stamp/seal of approval these booster or harness devices carry.

If the flight is full, the car seat will be checked at the gate using a claim-at-gate tag. The car seat will be returned to the passenger at the gate upon arrival.

Carry-ons
If a seat is not purchased for an infant, no carry-on or checked baggage allowances apply.
An adult traveling with a lap child may check the infant's child restraint seat and/or stroller. These items may be checked at the gate using a claim-at-gate tag, if preferred.

Infant on Lap
Customers traveling with infants as a lap child may bring a child restraint car seat onboard if there is an empty seat available for the infant and the car seat is appropriately labeled (see Car Seats section above).

A lap child is not eligible for meals
As the lap child will be sitting on the lap of the accompanying adult, seats cannot be reserved for the infant. Only one lap infant is permitted per seat grouping (i.e., one in the A, B seat grouping and one in the C, E, G seat grouping one for the H, J seat grouping on Trans-Pacific flights) per row. Exit row seating is prohibited for any passengers traveling with Infants.

How Many Infants
Only one lap child is permitted as a lap child, free of charge, for each ticketed adult. An adult traveling with two infants may only travel with one lap child. An additional seat must be purchased for the second infant.


Infant Seat Fare
Infants traveling with their own ticket are required to have a child restraint seat onboard (See Car Seats section above). Customers traveling with infants should always be pre-assigned seats together. If possible, the infant should be seated next to the window to allow clear access to the aisle for all passengers.

Pricing Options
Infant on Lap-Domestic: Free
Infant on Lap- International: Infant Fare
Lap infants traveling to an international destination will be ticketed at a flat fee per one-way or roundtrip. This does not guarantee them a seat. Infants can travel on domestic flights as lap children for free (limit one lap child per accompanying adult). If there is an empty seat available on that flight, the infant may occupy that seat at no extra charge.
Infant Seat purchase-Domestic: Full Adult Fare**
Infant Seat purchase-International: Child Fare**
**Adult must be traveling on a Hawaiian Airlines purchased published fare. A maximum of 2 infant tickets may be purchased per traveling adult. Infants with their own purchased seat must also use an approved child restraint seat. A seat purchased for an infant to a Domestic destination will be charged the full Adult fare. For infant seats purchased to an international destination including Pago Pago, American Samoa, a Child fare will be charged.
Child 2 or older-Domestic: Full Adult Fare
Child 2 or older- International: Child Fare
Note: No taxes are applicable on domestic flights for lap children. All standard taxes are applicable on infant fares.

Turning 2 on Trip
If a child turns two en route, a ticket must be purchased for all segments on which the child will be two. Proof of age may be required if the child appears to be age two or older.

Pets

There are three ways Hawaiian Airlines can transport your pet:

1. In the passenger cabin
- Permitted only on inter-island flights and flights leaving the State of Hawaii.
- Not allowed on flights arriving into the State of Hawaii due to Quarantine requirements. (Exceptions made for service animals only).
- Your pet must be in a carrier that will fit under the seat in front of you.
- You may book your pet in the passenger cabin at the same time you make your own flight reservations. (Subject to applicable fees and space availability by calling Hawaiian Airlines Reservations.)

2. As check in baggage
- Pet and kennel combined weight must not exceed 70 lbs.
- Pet will be loaded in the baggage compartment of your passenger flight.
- You may book your pet as checkin baggage at the same time you make your own flight reservations. (Subject to applicable fees and space availability. You may call Hawaiian Airlines Reservations to make your arrangements.)

3. Acceptance at cargo
- The combined weight of the pet and kennel should not exceed 70 lbs. Cargo facility is subject to applicable fees and space availability.
- Pet traveling unaccompanied, may be accepted at our Cargo facility, subject to applicable fees and space availability.
- Pet will be loaded in the baggage compartment of a passenger flight.
-  visit Cargo website for more information.
- Please note: No cargo facility available at San Jose, CA or Oakland, CA