Aeroflot

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Baggage information

Your free baggage allowance depends on your flight destinations and service class. Any baggage that is accepted for carriage by Aeroflot will be marked from check-in staff and is called checked. Please take care of your baggage receipts which you will need in case of delay or baggage loss.

The piece concept - for transatlantic flights, from/to USA, Canada:
The overall dimensions of each piece of luggage for all classes of service must not exceed 158 cm (for children under the age of 2yrs. 115 cm).

Please note that the weight of the articles may not be averaged out. This means that, should any of the articles exceed 32kg (Business Class) or 23 kg (Economy Class), an extra charge will be incurred for excess weight - even if another article weighs less than 32kg (23 kg in the Economy Class).
 

Passenger category:	President Class	Economy Class
Adult & children aged 2+	2 pieces 32kg/70lbs each	2 pieces 23kg/50lbs each
Children aged 2- without separate seats	1 piece 10kg/22lbs	1 piece 10kg/22lbs
Aeroflot Bonus members Silver level (SU flights only)	+ 1 piece	+ 1 piece
Aeroflot Bonus members Gold level (SU flights only)	+ 2 pieces	+ 2 pieces

 

Carry-on baggage:

The passenger is responsible for his hand luggage.
Passengers are allowed to take into cabin:
* Business, Premiere and President - 1 piece of luggage weighing up to 15 kg
* Kommersant Class - 1 piece of luggage weighing up to 15 kg
* Economy Class - 1 piece of luggage weighing up to 10 kg
The overall dimensions of carry-on bagagge for all classes of service must not exceed 115 cm (55x40x20).
  



                    

Children information

Babies under 2 years
Aeroflot offers special cribs for babies until they are 10 months and weigh no more than 8 kg on all of their medium and long-hauled flights. If you have wishes concerning this matter, please let us know at the time of booking.
One adult may take one child under 2 years at a 90% discount without a separate seat. For the second and third child under 2 count 25% to 33% reduction of the adults rate, depending on the destination and possibility of seats on board. On domestic flights in Russia one adult may take one child under 2 years without the separate seat for free, for an additional child under 2 years counts a 50% reduction of the adults fare.
Children from 2 to 12 years
A ticket for children under 12 years on international routings is usually 75% and on domestic routings 50% of a normal full adult's fare. Special rules govern the discount % offered. This ticket provides a separate seat and a free baggage allowance relating to the class of service chosen.
Children from 5 to 16 years traveling alone
Please, note that the service of transportation of unaccompanied children at the age from five till sixteen years on one routeing segment is paid in the amount of 40 Euros.
In this case, if your child is from 5 till 12 years, its transportation is paid as the full tariff without granting of children's discounts, and service is obligator. If your child is from 12 till 16 years, its transportation is paid in the amount of 100% from the normal adult's rate and service is given to the child at the desire of parents/trustees.
The transfer to another airline of SkyTeam alliance is not stipulated.
Flying of pregnant women and with newborns
Aeroflot transports pregnant women up to 4 weeks before their due date. Please contact your doctor to sign an affirmation which must not be older than 7 days at the day of flight.
Please consider that flight travel is not recommended for babies younger than 7 days.
 

Pets

Pets in passengers cabin
Dogs, cats, birds and other small animals are accepted for carriage in the passengers cabin only if accompanied by adult passengers and upon consent of the carrier. The weight of the animal should not exceed 8 kg/18lbs (pet and cage) and the sum of the cage’s measurements (length/width/height) should not exceed 115 cm/44in.
Passengers with pets will not be seated near emergency exits.
Pets in cargo hold
If the weight of your animal including the cage exceeds 8 kg/18lbs, it can only be carried in the air-conditioned area of the cargo hold.
For transporting animals, you will need a special container or cage of an appropriate size with sufficient air supply. The base must be water-resistant and covered with absorbent material. In exceptional cases, you may be permitted to transport animals in a securely closed basket or similar. The cage has to be sized so that the animal is able to stand upright and turn around 360 degrees. Bird cages should be covered with thick light-tight fabric.
Tariffs for transporting pets
The weight of an animal and its container is not included in your free baggage allowance and will be charged as excess baggage.
Guide dogs are carried free of charge and without a cage, if they have a collar, muzzle and if they are tied. Passengers travelling with guide dogs are provided with seats at the end of the cabin.
Required documents to travel with pets
Please ensure you know the animal importation rules and quarantine laws of your destination country. To transport animals abroad, you must have a veterinary certificate issued by a state veterinary station plus importation permission.