EN | BG

Mon - Fri 9 am - 7 pm EST,
Sat  9 am - 3 pm EST,

Regular Hours 1800-890-3731

After Hours Emergency 727-902-9316

Need Help? | Frequently asked questions
Book Online or Call us Toll free 1-800-890-3731

Air Tran

General   |   Contact Info   |   Baggage Info   |   Traveling with Children   |   Traveling with Pets

Air Tran Links
Airline Code:FL Website:www.airtran.com Frequent Flyer Program:

A+ Rewards

Lounge:

Codeshare with Southwest

Airline Alliance:N/A Magazine:Go
Phone Numbers

Reservations from the USA: 1-800-I-FLY-SWA



Code-share Partners


Baggage information

Carry On Baggage - 1 Bag + 1 Personal Item
Each passenger is allowed to carry on one bag and one personal item such as a hand bags, umbrellas, walking sticks, coats, cameras, reading matter, infant food, briefcases, and laptop computers. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you and adhere to the following requirements:
Maximum Dimensions of Carry-on Luggage: 55 linear inches (length + width + height)

Checked Baggage Allowance
1st checked bag: weight: 50 lbs. or less; dimensions: 61 inches or smaller , fee per bag $15
2nd checked bag: weight: 50 lbs. or less; dimensions: 61 inches or smaller, fee per bag $25
Excess baggage (each piece after the first two bags) is $50
Overweight baggage
Fee for any bag weighing 51-70 pounds is $49
Fee for any bag weighing  71-100 pounds $79
Oversized baggage (length + width + height)
Fee for any bag 62 to 70 inches $49
Fee for any bag 71 to 80 inches $79



Children information

Children and Infants
- One (1) infant under two (2) years of age, not occupying a seat, may be carried free of charge in the lap of a passenger paying the applicable adult fare (AirTran may request a birth certificate to validate the infant's age).
- You may bring a stroller to the gate for ease of travel through the airport. The stroller may be gate checked just before boarding the plane and will be returned to the aircraft jet way upon arrival at your destination. Car seats and strollers may be checked free of charge; any other items are subject to standard baggage fees (i.e., portable crib, high chair, etc.).
- Booster-type child seats, vest and harness-type systems, and lap held child belts are not approved for use in the aircraft during movement on the surface, taxi, takeoff and landing; they may be used during cruise flight only. The C.A.R.E.S. (Child Aviation Restraint System) is currently the only child safety device FAA approved for all points of travel, in place of a child restraint seat.
- When traveling with an infant, you are allowed more than the standard one carry-on item in order to travel with baby-related items such as diapers, baby clothes, blanket, etc. We recommend that you carry on an ample supply of baby care items in the event that your flight is delayed. Security requirements prevent us from retrieving checked luggage from the cargo stowage.



Pets

Traveling with a Pet
Small cats, dogs and birds that will fit in an approved carrier under the seat are accepted in the cabin.
- The pet kennel is limited to maximum dimensions of 8.5" high x 17" long x 12" wide.
- The carrier must be leak proof and ventilated on at least two sides.
- There is no weight restriction on pets.
- The pet must remain in the carrier and under the seat for the duration of the flight.
- The pet carrier counts as either a passenger's one (1) carry-on bag or personal item.

Airfare for a pet is $69 one-way and is non-refundable. Six (6) pets are allowed per flight with a limit of one (1) pet per paying customer traveling on the same flight.

As limited space is available, advanced reservations must be made. Of course, service animals (e.g., Seeing Eye dogs) are always welcome onboard regardless of the number of pets already booked on the flight.
Customers traveling with birds to San Juan, Puerto Rico must present required documentation — a certificate and a permit.
Certificate — The certificate must be issued by a veterinarian within 30 days of travel
Permit — The permit is granted by the Department of Agriculture in Puerto Rico. Request a permit by telephone at 787-796-1650 or 787-796-1835.
For additional information about traveling with a bird, contact your veterinarian, the US Department of Agriculture or your destination state's Department of Agriculture.

For additional information about traveling with a pet or to book pet travel, please contact the AirTran Airways reservations desk at 1-800-AIR-TRAN  1-800-AIR-TRAN  (1-800-247-8726 1-800-247-8726 ) or 678-254-7999  678-254-7999  for international calls.

In many airports, AirTran Airways sells pet kennels for a nominal fee at the ticket counter. AirTran Airways does not transport pets as checked baggage.